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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lamont Baker

June 2, 2023

5  out of  5 rating by Lamont Baker
"Ashley handled my issue with amazingly and got fast results. As for the company they need to be more observant so mistakes like these wouldn’t happen."

Jana Howell

June 1, 2023

5  out of  5 rating by Jana Howell
"Amber was so helpful."

Harold Warren

May 31, 2023

5  out of  5 rating by Harold Warren
"Amber was very quick to help and took care of my changes in a very timely manor"

Patty Wade

May 31, 2023

5  out of  5 rating by Patty Wade
"Amber was efficient , knowledgeable and a sheer pleasure to work with while making adjustments to our car insurance. She made me aware of how to best navigate stopping insurance on our vehicle until we purchased a replacement without losing benefits of the policy. She gets 6 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️- highly recommend!!"

Kathy Workman

May 26, 2023

5  out of  5 rating by Kathy Workman
"Every time I call, Michelle Sampson is very accommodating, very pleasant on the phone knowing exactly what I need to meet my insurance needs. I will recommend Billy Reese State Farm insurance to anyone who needs insurance. I have home and auto through Billy Reese and am feeling good about my coverage. I sleep better at night. Thank you!!!"

Ana Rodriguez

May 23, 2023

5  out of  5 rating by Ana Rodriguez
"Roxana have been very helpful, far exceeding my expectations. Able resolve change of insurance of vehicle Lightning fast"

Brenda Bishop

May 19, 2023

5  out of  5 rating by Brenda Bishop
"Amber is a great asset to your office staff. She tried very hard to find a way to help me with my insurance and I appreciate the help she offered."

Storm Reese

May 17, 2023

5  out of  5 rating by Storm Reese
"Roxana was great and helped me get my insurance up to how I wanted it. Quick and easy and straight to the point!"

Amy Michele

April 24, 2023

5  out of  5 rating by Amy Michele
"Spoke to Sharon this morning, she handled all 3 of my concerns, answered all of my questions and set me up to speak with Garrett for home insurance! Thank you!!"

patty gardner

April 19, 2023

5  out of  5 rating by patty gardner
"Wonderful customer service"

Philip Steinhoff

April 18, 2023

5  out of  5 rating by Philip Steinhoff
"Amber was the person that I spoke with today. She was very pleasant and took care of my needs quickly and promptly. I enjoyed talking with her. Out of 5 stars she really deserves a 10! Margaret Steinhoff"

John Finnerty

April 18, 2023

5  out of  5 rating by John Finnerty
"Sharon was very helpful and courteous. She helped setup my motorcycle policy."

Larry O'Steen

April 18, 2023

5  out of  5 rating by Larry O'Steen
"Sharon J was responsive, great follow-up, and listened to my request and quickly formulated a very detailed action plan. Very Pleasant to deal with !"

Monique Horsey

April 4, 2023

5  out of  5 rating by Monique Horsey
"Amber Culp from Billy Reese office was so nice and a pleasure to talk to.. I love this office and their employees always friendly and helpful ❤️"

Sabrina Hollis

April 3, 2023

5  out of  5 rating by Sabrina Hollis
"Amber took care of me today and i always love chatting with her...so kind and she listens to ur needs..i love this state farm office..."

Jonny Sivak

April 3, 2023

5  out of  5 rating by Jonny Sivak
"Amber was very nice and helped me with everything i had questions about or needed to know"

Dawn Sterling

March 27, 2023

5  out of  5 rating by Dawn Sterling
"I needed to cancel insurance on a car that was no longer operable. Thank you, Phill Kendall, for your patience in answering my questions and walking me through what I needed to do. I have always been impressed with the friendliness and kindness of the people at the Billy Reese lnsurance Agency."

ROBERT THORNETT

March 22, 2023

5  out of  5 rating by ROBERT THORNETT
"Amber Culp's assistance was outstanding. The information she provided was clear, concise and most helpful. 5plus Stars"

wanda scott

March 20, 2023

5  out of  5 rating by wanda scott
"Everyone was always professional it just became too high and I know I was a good driver and I deserve a better price"

Zach Smith

March 20, 2023

5  out of  5 rating by Zach Smith
"Spoke with roxana. She answered my question in detail and was a pleasure to talk to."

tina legates

March 20, 2023

5  out of  5 rating by tina legates
"I had such an excellent service from Sharon Jones. She answered all my questions, and she was very thorough and it was a pleasure doing business with her."

Carol Roll-Hendershot

March 6, 2023

4  out of  5 rating by Carol Roll-Hendershot
"Staff friendly and helpful. Always offer great information"

Jessica Gruzinski

March 3, 2023

5  out of  5 rating by Jessica Gruzinski
"Amber culp has been great at handling all of my needs and questions and was a great help to me thank you"

Shamiya Underwood

March 1, 2023

5  out of  5 rating by Shamiya Underwood
"Roxana helped me today and i was very please with her assistance with my business insurance, she was very patient & understanding. Thank you she was very patient"

Beatriz Lopez

February 27, 2023

5  out of  5 rating by Beatriz Lopez
"Good server Sonja"