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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yamaris Zabala

Yamaris Zabala

November 14, 2024

5  out of  5
rating by Yamaris Zabala
"The Best in the area.Amber provides top-notch service, always available with answers and support whenever you need it."
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Alex H

November 14, 2024

1  out of  5
rating by Alex H
"I am disappointed in this State Farm office. I was with them for more than 5 years and at first was great but they hiked up my car insurance terribly, never was in an accident or a high risk driver but was up to almost $300 a month. With the coverage that I had the price didn’t make much sense but I stayed and paid the price. Then I bought my first home and they went out of their way to find anything to not insure it. After clearing one thing up they’d find another. I even met with Michelle Sampson at the property where she took pictures of the items in question and it was cleared by underwriting. After fighting more than two months to get my property insured I gave up and cancelled everything, including my auto policy which was about 5 years old. I did not tell Billy Reese or his agents what company I was switching to. And it’s lead to this conversation. The form in question is to get any money back from your insurance premium that you may have paid but you cancel the policy before it’s due. It’s required that you have to put your new insurance company. I feel harassed by them at this point. I wanted to put this out there as a warning for anyone trying to find an insurance agent near them. Billy Reese is not for you. I wasn’t going to share any of my poor experiences until this, this needs to be seen by others."
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Bri Work

November 14, 2024

5  out of  5
rating by Bri Work
"Michele is fantastic, and answered every question we had which was so helpful for us thank you for everything"
We responded:
"Thanks for the kind words, Bri. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Billy "
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Rose Shields (Destiny)

November 13, 2024

5  out of  5
rating by Rose Shields (Destiny)
"I definitely want to just take this moment to say “Thank You Mackenzie.”"
We responded:
"My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Billy"
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Penny Baker

November 12, 2024

5  out of  5
rating by Penny Baker
"Michelle was friendly , professional and able to gage the insurance coverage I needed, and set up my policy smoothly and efficiently ."
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Lin Kahmer

November 12, 2024

5  out of  5
rating by Lin Kahmer
"Moved my auto insurance to the Billy Reese Agency after talking with a couple agencies. I worked with Michelle and she is amazing!!! She made sure I got discounts to get the best possible rate. Michelle is a rock start... super friendly and very professional. I highly recommend the Billy Reese Agency and Michelle for your insurance needs."
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Assam Javaid

November 11, 2024

5  out of  5
rating by Assam Javaid
"Amber was more than helpful and amazing throughout every step in the process!"
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Sofiya Weinman

November 11, 2024

5  out of  5
rating by Sofiya Weinman
"Sharon Jones is very knowledgeable, helpful, friendly and professional. She helped me a lot, provided valuable information and advice. The best customer service. Thank you, Sharon!"
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Paul Bowman

October 28, 2024

5  out of  5
rating by Paul Bowman
"Erin was very helpful over the phone in quickly assisting me."
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Carlos chavez

October 22, 2024

5  out of  5
rating by Carlos chavez
"Rochelle was very helpful and efficient in getting my motorcycle added to my oolicy"
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Rich Rathell

October 21, 2024

5  out of  5
rating by Rich Rathell
"Amber is very friendly. She does a great job answering questions and does her job very well."
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Michael Justice

October 18, 2024

5  out of  5
rating by Michael Justice
"Phenomenal Agent !! Michelle was very quick and responsive when working up our quotes on the phone .We moved everything over to her home auto etc .Couldn’t ask for a better experience .It was a pleasure working with her. I Would definitely recommend her ."
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Dr. Tamika F. Lee

October 18, 2024

5  out of  5
rating by Dr. Tamika F. Lee
"Amber was very helpful and assisted my mother with her new policy."
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RI CR

October 16, 2024

5  out of  5
rating by RI CR
"michele Sampson She helped in our insurance and was very helpful and professional"
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April Duffy

October 14, 2024

5  out of  5
rating by April Duffy
"I want to give a huge shot out to Mrs. Sharon and a special Thank you. I came in to pay my insurance payment today and I also am looking to get a newer car. Mrs. Sharon took her time and explained to me how to go about doing so. She is always very nice and professional and very knowledgeable as well as the other State Farm staff. I highly recommend State Farm to anyone looking to get insurance."
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Mark Galipo

October 11, 2024

5  out of  5
rating by Mark Galipo
"Michele was a pleasure to deal with. She stayed after hours to make sure we got everything we needed."
We responded:
"Thank you Mark"
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Laurence Kerrick

October 9, 2024

5  out of  5
rating by Laurence Kerrick
"The agent Mackenzie Culp was helpful, nice and a great person to talk to today."
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patricia richards

October 3, 2024

5  out of  5
rating by patricia richards
"Michele was very helpful with my insurance policy I appreciate her being so helpful"
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Keith Hines

October 3, 2024

5  out of  5
rating by Keith Hines
"We purchased a new car and gave our older car to our daughter to drive. Amber worked with both myself and my daughter to make this insurance transfer simple smooth and easy. Amber was super helpful!"
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DaViNcii Entertainment Sierra Leone

October 2, 2024

5  out of  5
rating by DaViNcii Entertainment Sierra Leone
"Michele is very professional. All of my questions were answered."
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Jean Cassell

September 26, 2024

5  out of  5
rating by Jean Cassell
"Michele was so helpful with our insurance when we needed it quickly to get the job done!!!!!!! Thank you Michele!"
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Kevin Wall

September 26, 2024

5  out of  5
rating by Kevin Wall
"Michele Sampson was wonderful to work with, we were able to get everything set up in just one day and we are very happy with the price and coverage."
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Debra Caletka

September 20, 2024

5  out of  5
rating by Debra Caletka
"Michele S. was great at office."
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Bill Wetmore

September 19, 2024

5  out of  5
rating by Bill Wetmore
"Transferred all my insurance from another company to the Billy Reese Agency due to service issues. Michelle at the Reese agency was awesome! She made sure that all my needs were met for auto and homeowners. Got me better coverage AND better rates. Michelle is very personable and extremely professional. I highly recommend the agency and Michelle."
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Linda Lopez

September 19, 2024

5  out of  5
rating by Linda Lopez
"Thank you Michele Sampson for being so proactive in reaching out to me when my insurance was due for renewal with another company. Not only did Michele find better coverage than what I had, but also saved me money!! I so appreciate this excellent level of customer service. You now have a loyal policyholder.....thank you Michele!!!"