State Farm® Insurance Agent Billy Reese

"Fast and easy. Requested a quote and had it within a day. Amber was kind and answered all my questions. Happy to be a new customer."

"overall great experience..very helpful"

"She was so helpful. She had the dealership as well as myself very impressed. She was extremely helpful answering all questions asked.The agents' name was Mckenzie"

"Recently I had a minor issue with my automatic bill payment being processed, but the awesome insurance agent, Mackenzie at the Billy Reese office located in the Dover Delaware office really helped ensure that everything would be fine and also followed through until the issue was completely resolved. The quality of customer service I received really stood out, and shows State Farm's dedication to providing the best services possible."

"Hi State Farm Insurance. We just transferred our homeowners and car insurance to you as our carrier. We thank Amber Culp for being so knowledgeable and helpful during the transition of services. She was awesome and patient with us. We are so happy to be members of State Farm! Happy New Year and kudos to your staff! Ms Beryl Bowden"

"We were just a phone call away! Thank you Mackenzie!"

"Great experience, helpful in all aspects of the process of getting insurance. Michele Sampson is the best!!"

"Polite and friendly all through our conversation, Mitchelle provided excellent service. This is the lowest quote I’ve got on my insurance all thanks to her. Thank you and God bless you!"

"Cleo"

"Cleo has been so helpful and understanding of my needs. She is truly a five star relationship building representative!"

"Michelle Sampson was incredibly helpful and professional. She answered all my questions thoroughly and took the time to make sure I was satisfied with everything."

"Erin was very attentive, she helped me so much with my concern and how to resolve it.. thank you Erin, very grateful."

"I called the office to inform them I had sold one of my vehicles and wanted to cancel it's policy, Erin Bane answered, lifted my dreary morning, anticipated my questions, and made the whole process super easy. And within a couple minutes, I received in email the form she promised, and signed it. took a photo, and emailed it back...DONE! How unusual is this experience these days? Billy Reese, you're doing something right...and so is Erin. Thank you both!"

"There have been many recent hurdles in this season of life , I am thankful that having to jump through hoops at my local insurance office isn’t one of them. I walked in and was greeted by Cleo, she was such a warm personality. I was able to decompress as I was treated like royalty while waiting. As every other experience before , everything was handled without any set backs . I am thankful for such a personable team/experience."

"Wanted to express my gratitude to Jesse for thoroughly explaining my retirement options. I definitely learned a lot and now I have the understanding of what I need to do for planing the future! Thanks Jesse!"

"I was just yelled at and got hung up on by the manager Sonya for having a complaint about my bill. Apparently you can’t ask multiple questions at this office very rude and unprofessional however, everybody else I spoke to on the phone was very pleasant. I feel sorry for the ones who have to work under this person. Please do better State Farm I’ve been a customer for 20 years."

"I love my State Farm agent Maria, she was so helpful!"

"Maria was great helping me with my adding a new car to my policy. When I didn’t have all the information she reached out to the dealer and had everything done in just a few minutes. Great experience. Thanks again Maria!!"

"Michele Sampson"

"Michelle Sampson outdid herself with this bid! Who doesn’t love saving money?!!!"

"I can’t say enough about Michele, she was extremely patient and informative. I could truly tell she cared about me as apart of the State Farm family and suggested the products that best fit me and my family as an individual's. She really made me feel like family and not a client, and I appreciated that dearly. It’s definitely worth while to give Michele a call when you need insurance, she will take very good care of you & your family."

"The Best in the area.Amber provides top-notch service, always available with answers and support whenever you need it."

"I am disappointed in this State Farm office. I was with them for more than 5 years and at first was great but they hiked up my car insurance terribly, never was in an accident or a high risk driver but was up to almost $300 a month. With the coverage that I had the price didn’t make much sense but I stayed and paid the price. Then I bought my first home and they went out of their way to find anything to not insure it. After clearing one thing up they’d find another. I even met with Michelle Sampson at the property where she took pictures of the items in question and it was cleared by underwriting. After fighting more than two months to get my property insured I gave up and cancelled everything, including my auto policy which was about 5 years old. I did not tell Billy Reese or his agents what company I was switching to. And it’s lead to this conversation. The form in question is to get any money back from your insurance premium that you may have paid but you cancel the policy before it’s due. It’s required that you have to put your new insurance company. I feel harassed by them at this point. I wanted to put this out there as a warning for anyone trying to find an insurance agent near them. Billy Reese is not for you. I wasn’t going to share any of my poor experiences until this, this needs to be seen by others."

"Michele is fantastic, and answered every question we had which was so helpful for us thank you for everything"

"I definitely want to just take this moment to say “Thank You Mackenzie.”"